Eli Goldratt once said: Information is the answer to a question, everything else is data.1
If the question is known and unambiguous, then a web-page or automated phone service is often sufficient to provide the information required.
The problem occurs when the question is uncertain, or there is more than one answer.
In these circumstances one needs the assistance of an expert, either to refine the question, or to assist in choosing the most appropriate answer from a set of answers.
Sometimes you just need to speak to someone.
By making it possible for a person to call from a page, the call has context. The page might be a FAQ, Sales, or complaints page. AsterConn connects the caller to the specific Asteroute Service that has been designed to service that specific class of calls.
Notes on how to use AsterConn yourself have been added here.
Be sure to have a look at The Fonznik. The Fonznik web application, an Asterisk service, has had AsterConn functionality added. You can now call The Fonznik from your browser.
Asteroute calls are charged a fixed charge of $0.08, plus a per/minute charge that depends on the destination number. There is no per/minute charge to a SIP URI. You can check the per/minute charge to a number on The Fonznik page.
1Goldratt E.M. 1990 The Haystack Syndrome: Sifting Information Out of the Data Ocean. New York: North River Press